As of 2018, the NSW Health Service in the Northern Rivers has changed the model of care for denture voucher waiting lists.
NSWH has employed an in-house dental prosthetist to see patients eligible to receive a voucher. Under the in-house model being used by NSWH, the practitioner who sees you in the clinic may not the person who makes your denture. This means that the person that makes your denture may not have the first-hand information that our prosthetist has when making your denture.
You should be asked prior to the allocation of your denture voucher what your preferred service delivery mode is. The choice will be between using the new NSWH in-house system, or going to a well-established dental prosthetist such as Dentures Direct Ballina. Dentures Direct Ballina are an approved NSWH provider. Your voucher will cover all your denture costs, should you decide to go privately, just as it has in the past.
At Dentures Direct Ballina we are with you every step of the way – from the initial consultation through to the design and construction process and finally the important rehabilitation and follow up period.
You will be fully informed and involved in all the decision making for the entire process.
We can ensure this because, not only do we consult in the clinic, but we do all the laboratory work ourselves.
We treat all of our patients with care and attention to their individual needs.
We pride ourselves on our high-quality work and exceptional customer service so you can be assured of a denture you can wear happily and successfully for many years.
If you have any questions about this issue please call us on 6681 6691